Capacities:

• Each account offers specified capacities, including: storage, bandwidth, and total number of users. See above for more information.

Technical Support Services:

• Free 24/7 technical support for all Moodle software errors & server performance issues, including unlimited named technical support accounts for each organization. Annual Moodle support contracts are also available at a discounted rate for hosting clients.
• Free installation and customization of standard Moodle, including up to 3 third-party blocks, modules, or other modifications.
• Free Moodle software upgrades: CVS updates to address any security-related concerns are automatically installed. Any major (e.g., 1.8 to 1.9) or minor point release (e.g., 1.9.1 to 1.9.5) upgrade can be requested by submitting a technical support ticket. This allows us to coordinate with your staff in order to minimize any disruption of your Moodle site.

Data Security Services:

• Daily back-up to a separate physical device to allow restoration of previous day’s Moodle site configuration.
• Weekly back-up to a remote location to allow restoration of Moodle site configuration from the previous week.

Value-Added Services:

• Free custom Moodle theme: Your choice of any of our custom Moodle themes with your branding incorporated into the header.
• cPanel and FTP access available upon request.
• Moodle documentation assistance.
• Moodle site access options allow use of your own registered domain or sub-domain name, or one of our available sub-domain names (e.g., moodle.teacherportal.org, moodle.crteacher.com, moodle.crhosts.com, etc.).
• Pro-rated pricing is available if an account upgrade is needed within 1 year of ordering.
• Any shared hosting account can be upgraded at any time without disruption of service.