ClassroomRevolution partners with Softlayer to provide reliable service to all of our hosting customers. Softlayer is the leading dedicated server hosting provider in the world.
Softlayer’s SAS 70 Type-II Audited Data Centers
Softlayer manages over 180,000 square feet of raised floor data center across eight facilities in Houston, Dallas and London. Designed for maximum uptime and peak efficiency, these data centers are regularly and independently audited to comply with industry best practice standards, such as SAS 70 Type II and ISO 9000:2001.
Owning and operating our own facilities gives Softlayer the means to offer industry leading availability while shielding our customers from future uncertainty.
Each facility is equipped to handle any challenge based on these unique advantages:
- Our secure data centers are monitored 24×7 to ensure your servers are always safe
- Customers can be confident with our N+1 power generator architecture
- We feature N+2 redundant data center HVAC (heating, ventilation, air conditioning) systems
- Advanced fire suppression systems ensure any fires are localized
- Preventive maintenance, performed regularly by our own highly trained personnel, meets or exceeds manufacturers recommended practices.
- Softlayer is a member of the Uptime Institute, a prestigious knowledge consortium where global standards and best practices are created and delivered to maintain system uptime and availability
Fully Redundant Data Center Power
With multiple SAS 70 Type II Certified data centers located in Dallas and Houston, Softlayer delivers complete redundancy in supplying data center power to servers and heating, ventilation and air conditioning.
If any of our data centers were to experience a power disruption for any reason, you’re covered. That’s because we have a complete power management system, including backup generators in the unlikely event that normal power supplies fail.
Uninterrupted Power Supply
Servers within our data centers are fed power through an Uninterrupted Power Supply (UPS) that takes raw power from a utility to control, modulate, and supply it to thousands of individual servers. (See diagram) The UPS prevents power surges or local brown outs from affecting server performance.
Power typically flows from the local utility to our UPS system to power our servers and the building’s lighting, heating, ventilation and air conditioning systems. In the unlikely event that the local utility power supply is disrupted, our N+1 generator architecture assures that backup generators kick in automatically.
N+1 Backup Generators
Once the power transfer switches sense a decline in power from the local utility, they automatically signal diesel-powered generators to start up and switch power flow to the generators. In the few seconds between the decline in power from the utility and switch over to our backup generators, our UPS units are supplied with power through a battery system that ensures the power supply to servers is uninterrupted.
Should any generator fail, we have additional backup generators that kick in automatically to keep power supplies flowing. And if by any chance there is an extended power outage, on-site diesel generators can run indefinitely. Servers are fed by multiple uninterruptible power supply (UPS) units with redundant and instant failover coverage should any single UPS unit fail.
Physical Security at Softlayer’s Data Centers
Access to Softlayer data centers is protected 24 hours a day. In order to gain entry into the data center all guests must pass through two-factor authentication barriers. A Northern Proximity security badge is required for entry/exit on all data center doors in the facility. Shifts patrol the data center and facility area regularly, and motion-sensitive cameras throughout the facilities track all data center activity.
SAS 70 Type II Certification
Softlayer’s six data centers located in Houston and Dallas has been certified by an independent auditor to be SAS 70 Type II compliant. By devoting substantial time and resources to a SAS 70 audit, The Planet assures you that our data center facilities (which we own and manage ourselves) meet the highest standards in guaranteeing the safety and security of your information technology.
The Statement on Auditing Standards (SAS) No. 70, Service Organizations, is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA). A SAS 70 audit recognizes that a hosting provider such as Softlayer has had an in-depth audit of its control activities conducted by an independent third-party auditor that includes a thorough review of all its controls over information technology and related processes. Passing a SAS 70 audit demonstrates to you, the customer, that we have established adequate controls and safeguards in hosting your data and IT infrastructure.